Introduction

We, at www.TickingHands.com (hereinafter referred to as the “our website”) respect the online privacy of our users and recognize our users need for appropriate protection and management of any personally identifiable information (hereinafter referred to as “Personal Information”) that is shared with us by the user.

“Personal Information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit our website’s web pages without telling us who you are or revealing any Personal Information about yourself. We do not sell, trade or otherwise transfer Personal information to other parties unless we have your permission or are required by law.

Accordingly, we have designed this privacy policy in order to communicate what information we collect, why we collect this information, how we use the information we collect, some of the security steps taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information. This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all our site’s users.

COLLECTION OF INFORMATION

You can browse our website without providing any personally information. However, when you register with our website, subscribe to our service, post material or request further services, you are giving us your consent to the collection, use and disclosure of the personally information such as your name; home, billing or other physical address; email address; phone number or other contact information etc. in accordance with the terms of this privacy policy. Every time you use our service, we collect information about your usage.

If you contact us by email, letter, phone or online chat, we will collect your sender information and may record the other information you voluntarily disclose to us.

When visitors leave comments on the website or social media we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of transactions you carry out through our site or different payment methods for the fulfilment of your orders.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

USE OF INFORMATION

We use the personal information about you stored in our database in various ways to provide our services to you, to communicate with you, and to otherwise conduct our business.

We use the information you provide to us to confirm about the transaction you have made, inform you about the status of your orders, to troubleshoot your problems and resolve your issues and to help promote safe transactions.

We use you information for Newsletters & Whatsapp Broadcast List which you may have subscribed to.

We also use your personal information to inform you about special discounts and offers and new products introduced on our website.

Information provided by you is also used for customizing your experience & for a better user experience. We maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience on our web site.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

IP ADDRESS AND COOKIES

We may collect information about your computer, including where available your IP address (IP address is a number that lets computers attached to the Internet know where to send data to the User — such as the web pages viewed by the User), operating system and browser type, for system administration and to report aggregate information to our advertisers. IP address does not identify the User personally. Our website uses this information to deliver its web pages to Users upon request, to tailor its site to the interests of its users, to measure traffic within its site and let advertisers know the geographic locations from where our webiste’s visitors come. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, our website may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Our cookies cannot and do not retrieve any other data from your hard drive. If you are just browsing our Site, a cookie identifies your browser. If you place orders with us, we use cookies to assist in storing your preferences and recording other session information. Cookies also help us speed up your searches. For example, if you opt to enable cookies, your password can be saved and you would not have to log in your password more than once.

Our system will issue cookies when you log on to our site. You may disable cookies by changing the settings of your browser. However, if you select this setting you may be unable to access our entire site.

YOUR CONSENT

By using our website, you consent to the terms of our Online Privacy Policy and to our website’s processing of Personal Information for the purposes given herein as well as those explained where our website collects Personal Information on the Web.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments or filled a form you can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

INFORMATION SECURITY

Our website takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

Our website restricts access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.

UPDATING YOUR INFORMATION

When you register with our website, we may contact you from time to time about updating your content to provide features which we believe may benefit you.

SHARING OF INFORMATION

We consider it our Priority to protect your Personal Information. We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we will share your information with third parties in certain situations such as;

For providing services to you, we may share your personal information with third party vendors who help us provide our services to you, such as email providers, mail houses, shipping firms, companies that provide us with marketing services, and other such third parties. If you use a credit card or other financing alternative to place an order with our website, to confirm and process your order we will share your personally identifiable information with such financing company. We generally enter into a contract with such third parties that require them to maintain confidentiality of your personal information and not use it for any other purpose than authorized by the contract.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation as we believe is reasonably necessary to comply with law, regulation or other governmental authority.

We may also disclose your personally identifiable information to determine your credit status or enable debt collection, initiate legal proceedings to recover losses of or otherwise protect our rights or property, or for insurance claim processing, or to prevent harm to yourself or others.

In addition to as set forth above, we may share your personal data with your consent, with consignors, brand owners, retailers, and manufacturers with whom we are engaged if we believe their products may be of interest to you.

We may transfer or share a copy of personal information about you in the event that our company or one of its affiliates or subsidiaries, goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets.

SECURITY

We will protect your privacy in accordance with the terms of this privacy policy. We use commercially reasonable efforts to limit access to your Personal Information to the employees, agents and who need the information for their jobs. We also have appropriate security system in place to protect your personal information that you share with us. However, no internet data transmission can be guaranteed to be secure from access by unintended parties, and, by registering with us and providing personal information, you agree that you will not hold us responsible for any breach of security unless such breach is due to our gross negligence or deliberate violation of this privacy policy.

It is advised that you sign off from your account if you are accessing our website from a shared computer.

 

PROTECTION OF YOUR INFORMATION

All information gathered on our website is securely stored within our website-controlled database. The database is stored on servers secured behind a firewall; access to such servers being password-protected and strictly limited based on need-to-know basis. However, we understand that as effective as our security measures are, no security system is impenetrable. Thus, we cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas will be available to anyone with Internet access.

YOUR PRIVACY RESPONSIBILITIES

To help protect your privacy, be sure:

-not to share your user ID or password with anyone else;

-to log off the Web site when you are finished;

-to take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.

-If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

ADDITIONAL TERMS AND CONDITIONS FOR FACEBOOK APPS

Your information: Your information is the information that’s required when you sign up Apps from our website on Facebook, as well as the information you choose to share.

Registration information: When you sign up for Apps from our website on Facebook (“Apps”), you are required to provide your name, email address, birthday, and gender.

Information you choose to share: Your information also includes the information you choose to share on Facebook, such as when you post a status update, upload a photo, or comment on a friend’s post. You add a friend, like a Page or a website, tag a place in your post, find friends using our contact importers, or indicate you are in a relationship. Your name, profile picture, networks, username and User ID are treated just like information you choose to make public. Your birthday allows us to do things like show you age-appropriate content and advertisements.

Information others share about you: Our website receives information about you from your friends, such as when they tag you in a photo or at a location, or add you to a group. Our website may also receive information about you from Apps you use, but only when you have given them permission.

Other information we receive about you: We also receive other types of information about you:

1. Our website receives various data about you, technical or general, including data of third party, whenever you use the Apps.

2. Our website also gets data from our advertising partners, customers and other third parties that helps us (or them) deliver ads, understand online activity, and generally make Apps better

3. Our website also puts together data from the information received on Apps we already have about you and your friends.

4. Our website provides your data received through Apps to third parties or use it commercially as may be required or for upgrading the Apps etc.

 

REVIEW OF PERSONAL INFORMATION

You may always update your personal information or withdraw your consent for further sharing of your personal data by writing to us at [email protected]

COMMUNICATION

Customers will receive newsletters or promotional e-mail communication from our website regarding items on the site, after they register on our website. Customers may also receive transactional e-mails, sms, whatsapp message, calls or any other means of communication if they engage in any buying or selling transactions with us.

Promotional e-mails should be expected from time to time whereas transactional e-mails are received when you buy a product on the website.

If at any time you do not wish to receive communications from our website, you may elect to opt-out of receiving further email by  sending an email to us stating that we should stop sending you the said communications at [email protected]  or by clicking on the unsubscribe link in any email promotion sent to you.

AUTHORIZED STATEMENT
This Privacy Policy represents the sole privacy statement of our practices with respect to the collection of Personal Information through the Sites and our use and disclosure of this information. Any other statement or summary with respect to any privacy policy published by any third party shall have no binding or legal effect whatsoever.

CHANGES TO THIS PRIVACY POLICY

Our website reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.

Our website shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.

Our website welcomes your comments regarding this privacy statement at the contact address given at the website. Should there be any concerns about contravention of this Privacy Policy, our website will employ all commercially reasonable efforts to address the same.

Note: The terms in this agreement may be changed by our website at any time. Our website is free to offer its services to any client/prospective client without any restriction whatsoever

It is therefore in the user own interest to check the “Privacy Policy” page any time the user access our web site so as to be aware of any changes which may occur from time to time.

 

CONTACT DETAILS

If you have any questions about this privacy policy or our practices, or believe that a violation of this policy may have occurred, you can contact us at  [email protected]